Strategy
Set the growth plan that ties to revenue: service mix, market expansion, pricing on calls and memberships, and channel mix across SEO, LSAs, paid, and GBP.
I help home services operators get a real marketing leader without hiring a $250K full-time CMO. Embedded in your stack, accountable to one number: booked jobs.
Most home services operators get strategy from a consultant, execution from an agency, and no one owning the result. I do all four.
Set the growth plan that ties to revenue: service mix, market expansion, pricing on calls and memberships, and channel mix across SEO, LSAs, paid, and GBP.
Lead your marketing function and the vendors plugged into it: SEO, PPC, listings, and your CSRs. Get them aligned to one number, booked jobs.
Get hands-on. Audit GBPs, fix LSA setup, kill Google Ads waste, tighten service pages, and ship the reporting your team actually uses.
Own the number. Report weekly on booked jobs, cost per booked job, call-to-booked rate, and revenue tied to the CRM, not the ad platform.
Senior marketing leadership and expert execution for home services operators who need a CMO but aren't ready to hire one full-time. Here's what you get when I fill that role.
10 years embedded in HVAC, plumbing, pest, electrical, and roofing. I'm not a generalist consultant learning the industry on your dime.
$100M+ in revenue and 2M+ leads generated. I measure CAC, LTV, and booked jobs, not impressions or click-through rates.
No account managers, no handoffs, no junior team running your strategy. You get the operator who owns the outcome on every call.
Marketing, lead intake, speed-to-lead, sales handoff, and reporting. I look for where leads are leaking before adding more spend.
Want to talk through your growth gaps?
Three types of operators I work best with. If you're not one of them, I'm probably not the right fit.
You run the business. You're past $1M, you know marketing is the bottleneck, and you're not ready to hire a full-time CMO. I give you the leadership and execution of one without the salary.
You've outgrown the owner-operator stage. You have a CEO, COO, and CFO, but no CMO yet. I step in as the marketing leader, build the function, and report against the number.
Your marketing director or VP is stretched thin. I work alongside them, sharpen the strategy, and take execution off their plate so they ship faster.
You're the operating partner with multiple portcos. I stand up consistent marketing leadership across the platform, kill vendor sprawl, and report marketing back to you weekly.
The work itself — across lead generation, systems, and leadership. Engaged à la carte or as a full-stack growth program.
Climb local pack rankings, win the Google Business Profile, and build durable organic traffic. Technical SEO, content, and review velocity.
Google Ads, Local Service Ads, and paid social. Set up, optimize, and track every dollar spent against booked jobs.
Tighten the site that converts your traffic: speed, copy, lead capture, and mobile UX so visitors turn into calls.
I listen to calls, audit forms, and tighten speed-to-lead, intake scripts, and sales handoff so more leads turn into jobs.
CRM workflows, lead attribution, and operator dashboards. Make growth measurable instead of vibes-based.
Practical AI across marketing, sales, and ops: copy, analysis, internal tooling, and workflow automation.
Examples of how I help operators lower acquisition costs, improve lead flow, and build stronger growth systems.
Rebuilt the site around conversion and rolled out programmatic geo pages to turn dead SEO into booked jobs.
Closed the revenue feedback loop and rebuilt campaign structure so a money-losing account became a profitable growth channel.
Acquired and consolidated 5–10 domains into one platform with zero traffic loss and modern, converting templates.
I work best with home services operators serious about growth. That usually means you're past $1M in revenue and aiming for $30M+, or you're a PE-backed platform building a real marketing function. If that's you, start with the call.
A free 30-minute call. Where you are now, where you want to go, and what's getting in the way.
I dig into your brand, SEO, PPC, website, GBP, LSAs, and lead flow. You get a clear read on what's working, what's broken, and where the leverage is.
Scope, retainer, timeline, and a 90-day plan. Clear deliverables and the number we'll be measured against.
I embed in your stack: Slack, ServiceTitan or Jobber, GA, Ads platforms, CRM. Weekly cadence with the team. Work starts day one.
This is what my clients say when I ask them why they work with me.
Shane came in, got up to speed fast, and immediately improved our lead flow and conversions. Our CAC dropped 31% in 60 days.
He doesn't advise. He owns it. Our Google presence, ads, and intake process are way better today than they were day one.
Shane helped us build the systems and team we needed to scale across multiple markets without chaos.